Mobile Ticketing
Nationwide ticketing apps from HanseCom empower customers to conveniently order and manage their tickets or season passes on their smartphone. Millions of passengers are already relying on this service to buy tickets for local transit digitally via HanseCom’s mobile apps.
Account-Based Ticketing
Simplify the ticketing processes for your customers with account-based ticketing, and win over more passengers to public transport. Account-based travel authorizations ensure lean processes and reduce complexity for passengers. Customers love this simple ticketing alternative, while you as a transit service provides gain new options for addressing a wider audience and securing additional sales.
Mobility-as-a-Service
Your customers want to be flexible when it comes to traveling for work or privately. A platform that includes other mobility services in addition to public transport – offered as a customer-centric mobility mix – will convince more customers to switch to shared mobility. With HanseCom’s solutions, transit agencies can bring together the various offers and target new customer groups.
Customer Self-service
User-friendly and efficient customer portals allow your customers to order and manage their season passes themselves at any time, whether it's a monthly ticket, subsidized job ticket or student ticket. Automated processes reduce the remaining manual effort of the transit agency to a minimum. Current data is made available to customers and transit agencies in real time.
Customer and Sales Management
The PT family provides transit agencies of all sizes with a sophisticated and powerful end-to-end solution for managing sales and subscription processes. In addition to the hosted SAP-based, modular solutions PTnova and PTcloud, there’s a scalable PTlite version for small and medium-sized transit agencies.
Gain Insight, Adapt and Implement – Demand-based Service for You
Consulting
Understanding customers, identifying requirements and implementing solutions in a targeted manner: This is how you benefit from our consulting services.
Introduction
Be it project management, system adaptations or data migration – when introducing complex application systems, we align our strategy with the customer-specific business processes.
Integration
IT applications extend across the entire company beyond departmental boundaries. We harmonize these applications via interfaces and integrate them efficiently into business processes.
Development
Everything from a single source: Our development team directly implements identified customer requirements. High-quality software development is one of our core competencies.
Support
Our professional support services range from application support and maintenance through to system component management and employee training.